Cancellation policy
Consumers are entitled to a right of cancellation under the following conditions, where consumer is any natural person who enters into a transaction for a purpose that can not be attributed to their commercial or independent professional activity:
Right of withdrawal
You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail.) Or – if the goods before the deadline expires – by returning the goods. The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our obligations under Article 246 § 2 in connection with § 1 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in connection with article 246 § 3 BGB. To safeguard the withdrawal period is sufficient to send the revocation or thing.
The revocation must be sent to:
qbic-world design gmbh
Blumenstraße 5
78532 Tuttlingen
Germany
E-mail: info@qbic-world.de
Revocation consequences
In the case of an effective revocation the mutually received benefits are to be returned and any benefits (eg. As interest). If you can not or in part, or return them only in deteriorated condition give us the service received (eg benefits), you have to pay us compensation. For the deterioration and derived benefits, you only have to pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. “Examination of properties and functioning” means the testing and trying out the goods, as it is possible and common in a shop. Parcels are returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the returned does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the cancellation is not the consideration or a have provided contractually agreed partial payment. Otherwise, the return is free for you. Not parcel will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
Exclusion of right
The right of withdrawal
1. Do not apply to distance contracts for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you.
General information
1. Please avoid damage and contamination of the product. Send the product as possible in its original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you do not have the original packaging, please provide a suitable package for adequate protection from damage during transit.
2. Please send unfree not possible the goods back to us. We will reimburse you also like to request in advance the cost of postage, unless they are to be paid by you.
3. Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right of withdrawal.